Why Buy From Us?
ShoePawn LLC was founded 2014 in a college dorm room in North Carolina and our goal since day one has been to deliver our customers with 100% authentic- premium sneakers at a reasonable and affordable price! Our outstanding customer service and nearly unbeatable prices are a few of the reasons our customers continue to shop ShoePawn!
Is Paying with a card safe on shopshoepawn.com?
100% secure with SSL (Secure Socket Layer)! We respect our customers privacy therefore we will NEVER share any of your personal information associated with your payment from our site. All payments are encrypted through PayPal or Stripes payment processing system so we NEVER see your card information.
Are Your Shoes 100% Authentic?
All shoes we sell are guaranteed 100% authentic or your money back! We purchase a majority of our sneakers from consumers (consignment) as well as from other boutique and marketplaces. Some sneakers will include receipt with purchase (contact us).
How Long is Shipping?
We are located in North Carolina so all items are shipped from here in NC. Usually shipping takes 2-3 business days with USPS priority shipping unless otherwise stated. Tracking numbers are ALWAYS sent via e-mail once sneakers are shipped.
Where Do You Ship To?
We ship to the US, Canada and Internationally (by contact only).
What is Your Return Policy?
Returns are accepted at ANYTIME for any reason as long as the sneakers are returned in original condition with receipt within a reasonable timeframe (not 3 months or a year later..)(if receipt was included).
How Long Does it Take to Hear Back From Us?
We try to get back to everyone IMMEDIATELY but we always respond within an hour or so of receiving your e mail!
Where Else Can You Find Us?
Follow us on instagram @shoepawn, Mercari or on Kixify.com @shoepawnusa for a chance to be entered in our FREE giveaways!